Privacy Policy
At CoolTracker, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our services or visit our website.
1. Information We Collect
When you use CoolTracker, we collect personal information necessary to deliver and enhance our services. This may include:
● Contact details (name, email, phone number, address, location data)
● IP address and device identifiers
● Payment and financial data
● Account credentials (such as usernames)
● Any other details you voluntarily share
We only collect data relevant to the services we provide and in accordance with the purpose outlined in this policy.
2. How We Use Your Data
We process your personal data for the following purposes:
● To deliver and manage the services you’ve requested
● To provide updates and notifications regarding your account or services
● To improve our offerings and user experience
● To manage payments and financial transactions
● To comply with applicable laws and legal obligations
● To conduct marketing communications (with your consent)
● To analyze website behavior and optimize performance
● To share necessary information with third-party partners strictly for service delivery
3. Legal Grounds for Processing
We process your data based on:
● Contractual necessity (to fulfill our agreement with you)
● Legal obligations
● Your explicit consent (where required)
● Our legitimate interest in providing and improving our services
Whenever consent is required, you will be clearly informed and given the option to agree or decline.
4. Why Your Data Is Necessary
We require certain personal information to provide our services effectively. Without this data, some features or services may be limited or unavailable. For specific use cases, we may ask for your explicit consent.
5. Automated Decisions
Some features of our platform may involve automated processing of your data without human involvement (e.g., eligibility assessments or content personalization). You are responsible for the accuracy of the data provided. We are not liable for issues caused by incorrect or incomplete data submitted by users.
6. Data Retention
Your information will be stored only for as long as it is needed to fulfill the purposes outlined here or to comply with legal requirements. When data is no longer necessary, we ensure it is securely deleted or anonymized.
7. Sharing with Third Parties
We never sell your personal information. However, we may share data with trusted third parties if it is essential for providing our services or required by law. These may include:
● Payment processors – to manage transactions
● Accounting professionals – for financial recordkeeping
● Technology and software providers – for platform functionality
● Website management partners – for maintenance and optimization
All third-party access is governed by data processing agreements to ensure your information is handled responsibly.
8. Security Measures
We employ strict technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. We regularly assess our security practices to keep them in line with industry standards and the level of risk.
9. Disclaimer
By accessing our website, you agree to this disclaimer. CoolTracker reserves the right to update the website or its policies without prior notice. While we aim for accuracy, the site may contain errors or outdated information. We are not liable for any loss or damage arising from use of the site. All content is copyrighted and may not be used without permission.
10. Cookies and Tracking
Our site uses cookies to ensure smooth functionality and improve your experience. These include:
● Essential cookies – required for basic site operation (do not require consent)
● Functional cookies – enhance usability and remember preferences
● Tracking cookies (with your permission) – help us understand browsing behavior and tailor content or ads accordingly
We also use Google Analytics to analyze website traffic. This data is anonymized and not linked to individuals. You can adjust cookie settings in your browser or manage your consent through our website banner.
11. Marketing Communications
You may choose to subscribe to receive updates, promotions, or newsletters. With your consent, we will send you relevant content based on your preferences. You may unsubscribe at any time using the link in any marketing email. Your data will not be used for these purposes without your permission.
12. Managing Cookies Through Your Browser
You can configure your browser to block or notify you about cookie placement. Disabling cookies may impact your website experience. You can also clear existing cookies through your browser settings.
Note: This Privacy Policy does not cover third-party websites linked from our site. We recommend reviewing their individual privacy practices before using them.
13. Access to Device Contacts
With your explicit permission, our app may request access to your device’s contact list to enhance functionality. This access is limited to features you enable and can be revoked at any time.
14. Your Rights
You have several rights under data protection laws:
● Access – Request a copy of your personal data
● Correction – Ask for inaccurate data to be corrected
● Deletion – Request removal of your data under certain circumstances
● Restriction – Ask us to limit processing of your data
● Portability – Request your data in a readable format or have it sent to another service provider
● Objection – Object to data processing based on legitimate interests or for direct marketing purposes
To exercise any of these rights, please contact us.
15. Contact Us
If you have questions, concerns, or wish to exercise your data rights, contact our support team at:
